Baby Phone

Google Chrome (Desktop): Click the three dots (⋮) > "More Tools" > "Clear Browsing Data" > Select "All Time" > Check "Cached Images and Files" (cookies optional) > Click "Clear Data".

Google Chrome (Mobile): Menu (⋮ or ...) > "History" > "Clear Browsing Data" > Set time range to "All Time" > Select "Cache" > Click "Clear Data".

Firefox (Desktop): Menu (≡) > "Settings" > "Privacy & Security" > Under "Cookies and Site Data" > "Clear Data" > Check "Cached Web Content" > "Clear".

Firefox (Mobile): Menu (≡) > "Settings" > "Privacy" > "Clear Browsing Data" > Select "Cache" > Click "Clear Data".

Safari (macOS): Safari > Preferences > Advanced > Enable "Show Develop menu in menu bar" > Develop > "Empty Caches".

Safari (iOS): Settings > Safari > Scroll down and click "Clear History and Website Data".

Microsoft Edge (Desktop): Menu (⋯) > "Settings" > "Privacy, Search & Services" > Under "Clear Browsing Data" > Select "Cached Data" > Click "Clear".

Opera (Browser): Click the Opera logo > Settings > Privacy & Security > Disable "Enable VPN".

Chrome, Firefox, Edge (Browser Extensions): Open Menu > Extensions/Add-ons > Look for any VPN extensions (e.g., NordVPN, Hola VPN) > Disable or remove them.

Mobile Devices: Open Settings > VPN > Toggle off (Android: Settings > Network & Internet > VPN, iOS: Settings > VPN).

Try refreshing the page to resolve issues like video/audio glitches. Use pull-to-refresh on mobile or click the reload button on desktop browsers.

Ensure your browser allows cookies and tracking by adjusting your privacy settings. Disable strict privacy settings if needed for Babyphone Pro to function correctly.

Desktop: Ensure your browser allows camera and microphone access by clicking on the permissions icon in the address bar.

Mobile: Make sure your app or browser has permission to access your camera and microphone via device settings.

To enable or disable 2FA, go to your account security settings. Remember to save changes after toggling the setting.

If the issue persists, check your internet connection or try incognito mode. You can also contact support at [email protected].